Plea8 Terms & Conditions – Complete Guide to Using the Malaysia Platform

1

Introduction & Acceptance of Terms

Welcome to plea8, an online betting and casino platform operating in Malaysia. This Terms & Conditions document constitutes a legally binding agreement between you ("Member" or "User") and plea8 ("Company", "we", "platform").

By accessing the website plea8, registering an account, making a deposit, or participating in any game or promotion, you confirm that you have read, understood, and agree to be bound by all terms and conditions set out in this document, along with our Privacy Policy and Responsible Gaming Guidelines.

These Terms & Conditions take effect from 1 January 2026 and supersede all previous versions. plea8 reserves the right to update this document at any time with reasonable notice to members via email or in-platform notification.

2

Member Eligibility

To register and use the services of plea8, you must meet all of the following eligibility requirements:

• Aged 21 years of age and above at the time of registration.
• Legally eligible to participate in gambling activities in your jurisdiction.
• Not a resident or citizen of any country that prohibits the use of platforms such as plea8.
• Not currently on a self-exclusion list from any gambling platform.
• Acting on your own behalf, and not as a representative or agent of any third party.
• Free from any mental impairment or condition that prevents you from making responsible decisions.

3

Account Registration

3.1 One Account Per User

Each user is only permitted to hold one (1) account at plea8. Multiple account registrations are strictly prohibited. If you are found to hold more than one account, all associated accounts will be terminated and all balances forfeited without compensation.

3.2 Registration Information

You are required to provide accurate, complete, and up-to-date information when registering, including:

• Full name as shown on your identification card or passport
• An active, reachable email address
• A Malaysian phone number registered in your name
• Accurate date of birth

Providing false information may result in immediate account termination, and all withdrawals will be placed on hold until identity is verified.

3.3 Password Security

You are solely responsible for the security of your password and all activity on your account. plea8 will not be held liable for any losses resulting from unauthorised access caused by your own negligence. If you suspect your account has been accessed without authorisation, please contact our support team immediately.

4

Deposits & Payment Methods

Plea8 accepts deposits via the following Malaysian payment methods:

4.1 Deposit Terms

• All deposits must be made using a payment method registered in the same member's name.
• Plea8 does not accept third-party deposits. Deposits identified as originating from third-party sources will be returned and the account may be suspended pending investigation.
• Successful deposits cannot be reversed once funds have been credited to your gaming account.
• Plea8 is not responsible for any fees or charges imposed by your payment provider.

5

Withdrawals

5.1 General Withdrawal Terms

• The minimum withdrawal is RM50 per transaction.
• Withdrawals may only be made to the same payment method used for the most recent deposit, or to another method verified by the plea8 team.
• Your account must have completed the identity verification (KYC) process before your first withdrawal can be approved.
• Withdrawals to e-wallets (Touch 'n Go, DuitNow, GrabPay) are processed within 3–5 minutes.
• Withdrawals to bank accounts via FPX are processed within 10–30 minutes during normal operating hours.

5.2 Withdrawal Review & Suspension

Plea8 reserves the right to suspend or decline any withdrawal request in the following circumstances:

• Identity verification has not been completed or the documents submitted were unsatisfactory.
• Suspicious or fraudulent activity has been detected on the account.
• The bonus wagering requirements have not been fully met.
• An investigation is currently in progress concerning the account or transactions in question.

6

Bonuses & Promotions

6.1 Wagering Requirements

All bonuses offered by plea8 are subject to wagering requirements before they can be withdrawn. Unless otherwise stated in the specific promotion's terms:

• The standard wagering requirement is 10x total bonus amount received.
• Bonus funds must be wagered before your own deposited funds.
• Some games may not count, or may only partially count, towards fulfilling the wagering requirement.
• Bonuses credited to your account are valid for 30 days from the date of crediting.

6.2 Welcome Bonus

The plea8 welcome bonus is available exclusively to new members making their first deposit. The specific terms are as follows:

• First minimum deposit: RM20
• One claim per household, IP address, or device only.
• Bonuses cannot be combined with any other promotion unless explicitly stated.
• Plea8 reserves the right to void a bonus if the conditions are not met within the stipulated timeframe.

6.3 Loyalty & VIP Programme

Active plea8 members are eligible to join our five-tier loyalty programme. The benefits and requirements of each tier may vary and are subject to change at plea8's discretion with reasonable notice.

7

Game Rules

7.1 Live Casino & Slots

All casino games and slots on plea8 uses an independently certified RNG (Random Number Generator). Confirmed bets cannot be cancelled. The minimum and maximum bet limits for each game are displayed within the game interface.

• Plea8 is not responsible for any game interruptions caused by connectivity issues on the member's end.
• If a game is interrupted before completion, the system will attempt to resume from the last saved state.
• In the event of a discrepancy between the game display and the server, the server result shall be considered final.

7.2 Poker

Poker games at plea8 follows standard Texas Hold'em rules. Sharing card information between players at the same table is strictly prohibited and may result in immediate account termination. Turn-time actions at the poker table are final once the timer expires.

7.3 Lottery

Lottery ticket purchases on plea8 are final and cannot be reversed once confirmed. Draw results are obtained from official sources and are considered final.

8

Sports Betting & Badminton

8.1 Bet Acceptance

All Sports Betting on plea8 — including EPL football, Malaysia Super League, badminton, tennis, and e-sports — are subject to the following rules:

• All bets accepted by the system are valid and binding, even in the event of an odds error by the operator.
• Plea8 reserves the right to void any bet placed at odds that are clearly erroneous.
• The minimum bet is RM2 and maximum limits vary by competition type and market.

8.2 Sports Winnings Payout

• Winnings are credited to your account within 30 minutes of the official result being confirmed.
• In the event of a dispute over a result, plea8 will await the final ruling from the relevant sporting authority.
• Matches postponed for more than 48 hours from their original scheduled time will be considered void and all bets will be refunded.
• For badminton, a bet is valid if at least one set has been completed.

8.3 Live Betting

Odds for live betting change continuously. plea8 is not liable if your bet is not accepted due to odds changes that occur before system confirmation.

9

Prohibited Conduct

Member plea8 are strictly prohibited from engaging in the following activities. Violations may result in immediate account termination, forfeiture of balances, and legal action:

Plea8 employs a sophisticated fraud detection system to monitor all account activity. Any suspected activity will be investigated and action taken based on the severity of the case.

10

Privacy & Data Security

Plea8 is committed to protecting the privacy and security of all members' personal data. The collection, use, and storage of personal data are governed by our Privacy Policy, accessible at Privacy Policy page.

10.1 Data Collection

We collect data necessary for platform operations, including identification information, financial data for payment processing purposes, and gaming activity data for security and quality control purposes.

10.2 Identity Verification (KYC)

Plea8 complies with Know Your Customer (KYC) requirements and may request identity verification documents including:

• A valid copy of your MyKad or passport
• Recent bank statement or utility bill as proof of address
• Proof of ownership of the payment method used

Failure to submit the requested documents within the stipulated timeframe may result in a temporary restriction on withdrawals or account termination.

11

Responsible Gaming

Plea8 believes entertainment should always stay as entertainment. We provide the following tools to help members manage their gaming experience:

For more information on responsible gaming and how to get help, please visit our Responsible Gaming us.

12

Account Termination

12.1 Termination by Member

You may close your account plea8 at any time by contacting our support team. Prior to closure, all eligible balances must be withdrawn. Any balance remaining in a closed account that goes unclaimed for more than 12 months may be forfeited.

12.2 Termination by plea8

Plea8 reserves the right to suspend or terminate a member's account without prior notice in the following situations:

• Violation of any terms set out in this document
• Fraudulent activity or suspected misconduct
• Failure to pass KYC verification
• Requests from the relevant authorities
• Protection of platform security or other members

13

Disclaimer & Limitation of Liability

Services plea8 provided "as is" without any express or implied warranties. plea8 is not liable for:

• Financial losses arising from use of the platform
• Service disruptions caused by maintenance, technical failures, or circumstances beyond our control
• Indirect, consequential, or punitive losses under any circumstances
• Inaccuracies in information provided by third-party data providers

14

Amendments to Terms

Plea8 reserves the right to amend, add, or remove any part of these Terms & Conditions at any time. Members will be notified of material changes via:

• Email to the address registered to your account
• In-platform notifications on plea8
• Updates to the Terms & Conditions page with a new effective date

Continued use of the plea8 platform after the notice period (typically 7 days) will be considered acceptance of the updated terms.

15

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the plea8 team through the following channels:

For complaints that cannot be resolved through standard customer support, you may submit a written complaint to our support email with the subject line "Official Complaint" and we will respond within 3 business days.